Student Terms and Conditions
RANIA Academy is a business name of Neural Networks Group Pty Ltd (ACN 691 933 632, ABN 53 691 933 632). In these terms, “we”, “us” and “our” mean that company; “you” means the person enrolling or the organisation booking on their behalf.
Effective date: 24 September 2026. By enrolling in a course, creating a learner account, or paying for access, you agree to these terms.
1. Your rights under Australian law come first
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.
Our courses come with guarantees that cannot be excluded, including that they will be supplied with due care and skill and will match their description. Where a guarantee applies and our liability for failing to meet it may lawfully be limited, our liability is limited, at our option, to supplying the course again or paying the cost of having it supplied again.
Anything else in these terms applies only so far as it does not conflict with this clause.
2. What RANIA Academy courses are — and are not
2.1 RANIA Academy courses are non-accredited professional development. They are not nationally recognised qualifications, they do not sit on the Australian Qualifications Framework, and RANIA Academy is not a Registered Training Organisation.
2.2 On completion you receive a RANIA Academy certificate of completion. It records that you completed the course. It is not a licence, a statutory certification, or a credential issued by any professional body.
2.3 RANIA Academy is not a CPD-accrediting body. We publish the hours of learning a course involves. Many professional bodies accept self-directed learning as continuing professional development, but each sets its own rules. Check with your body whether a course counts and how it counts the hours before you rely on it.
2.4 Where a course refers to a third-party framework, standard or certification, that is a description of the subject matter. It does not mean we are affiliated with, endorsed by, or delivering on behalf of the body concerned, and it does not prepare you for their examination unless the course says so explicitly.
2.5 Courses about regulated work — including NDIS and care topics — are general professional development. They are not clinical training, legal advice, or competency sign-off, and they do not replace your employer’s induction or any mandatory training your role requires.
3. Enrolment and payment
3.1 Your place is confirmed when we receive payment, or when we confirm an invoice arrangement in writing.
3.2 Prices are in Australian dollars. GST is not currently applicable. If we become registered for GST we will say so before it applies to you.
3.3 Published prices are launch prices and may change. The price that applies is the one shown when you enrol.
3.4 Group bookings of three or more people attract a team rate. We will confirm it in writing before you book.
4. Attendance, access and completion
4.1 Live courses run at the times published on the course page, in Sydney time (AEST/AEDT).
4.2 To receive a certificate for a live course you must attend the whole session, or all sessions of a multi-day course. If you miss part of a course, talk to us and we will try to place you in a later session.
4.3 On-demand courses remain available in your account while your account is active.
4.4 Your account is for you alone. Do not share your login. We may suspend an account that is being shared.
5. If we change or cancel a course
5.1 Public course dates are confirmed in the monthly timetable and may be adjusted based on trainer availability and enrolment numbers.
5.2 If we cancel or reschedule a course you have paid for, you may move to the next available date or take a full refund. We will tell you as soon as we know.
5.3 If we cannot run a session because of something outside our control, clause 5.2 still applies.
6. Cancellation and refunds
Set out in full in our Refund and Cancellation Policy, which forms part of these terms.
7. Course materials and intellectual property
7.1 We own, or are licensed to use, everything in our courses — slides, workbooks, videos, exercises and assessments.
7.2 You may use the materials for your own learning and inside your own organisation. You may not copy, republish, resell, or use them to deliver training to others.
7.3 You may not record a live session without our written agreement.
8. Behaviour
We expect courtesy towards trainers and other learners. We may remove someone from a session for behaviour that is abusive, discriminatory or disruptive, without a refund, and we will explain why in writing.
9. Privacy
We handle personal information in line with our Privacy Policy.
10. Liability
Subject to clause 1, we are not liable for indirect or consequential loss, or for a career, employment or business outcome you hoped a course would produce. Subject to clause 1, our total liability for any claim is limited to the fees you paid for the course the claim relates to.
We do not guarantee employment, promotion, a salary outcome, or that any professional body will recognise a course.
11. Changing these terms
We may update these terms. The version that applies to your enrolment is the one published when you enrolled.
12. If something goes wrong
Tell us first: info@raniadigital.academy. We will acknowledge within 5 business days and respond within 30 days. If we cannot resolve it, you can contact the Australian Competition and Consumer Commission or your state or territory consumer protection agency.
13. General
These terms are governed by the laws of New South Wales, and we each submit to the non-exclusive jurisdiction of its courts. If any clause is unenforceable, the rest still applies.
14. Contact
RANIA Academy, a business name of Neural Networks Group Pty Ltd
Suite 17, 89-97 Jones Street, Ultimo, NSW 2007
Email: info@raniadigital.academy
Phone: 0468 167 862
Version 1.0 · 24 September 2026 · Last updated: 1 October 2026